Online course
Trauma-Informed Care
Stop mistaking trauma for attitude, laziness, or "difficult"
For nurses and healthcare professionals, and anyone in a helping profession — caregivers, teachers, first responders, and more.
Ratings and student numbers are from this course's run on Udemy.
The real opening of lesson one. Not a trailer — watch it before you decide.
"I wanted to help. I just froze."
Someone tells you something they have never said out loud. A student, a patient, a coworker, your own family. And in that half-second you realise you have no idea what to say — so you say something safe, and the moment closes.
That is the whole shift. It sounds small. It changes how you listen, what you say next, and whether the person in front of you feels safe enough to keep talking.
What you'll be able to do
Three things shift in about two hours — how you see it, not a script to memorize.
Trauma rarely announces itself.
Most people were never taught to see it — so it gets read as attitude, laziness, or someone being difficult. You'll learn to recognise what you're actually looking at.
- What trauma is, and the many forms it takes
- Why the body reacts the way it does
- What the ACE Study found, in plain language
- Why "what's wrong with you" is the wrong question
The hardest moment is when someone tells you.
Not knowing what to say is the reason most people change the subject. This isn't a script — it's the six principles of trauma-informed care, so you understand why some responses help and others shut people down.
- The six principles of trauma-informed care, in plain language
- Why "what's wrong with you" backfires, even when you mean well
- How the principles play out in a real disclosure moment
- The idea of holding a boundary without going cold
Caring for hurting people costs you something.
It builds up quietly, and the people most likely to miss it are the ones doing the most caring. The last module is about staying whole while you help.
- How caring wears you down, and the early signs
- Why protecting your own energy isn't optional
- Making this a habit, not a one-off training
- A different way to think about the days you have nothing left
Inside the course
Six modules. No filler, no lecture hall.
- 01Getting StartedWhere we're going, and why this matters
- 02Understanding TraumaWhat it is, what it does to the body, how people respond
- 03The ACE StudyThe landmark research, in plain language
- 04Principles of Trauma-Informed CareThe six principles, and where they actually apply
- 05Responding with CompassionWhat to do when someone tells you something hard
- 06Sustaining Yourself & Wrapping UpStaying whole while you help other people
- 13 video lessons
- 2h 03m of video
- 5 knowledge checks
- 3.0 CE contact hours
- Lifetime access
- Any device
- Go at your own pace
- Certificate of completion
Real words from real students
What people said after taking it.
“This training was very engaging. Loved the pacing and real-world examples. I take this training every few years with different orgs, and this was one of the best.”
Sydney · Verified Udemy student“I thoroughly enjoyed this course. Looking at my past adverse childhood experiences, this course has certainly relieved my guilt and shame and has given a great understanding to the biology of trauma and the significant impact it can have on health, family, work, and more. Great information which I will take forward in my life and share with others. Thank you.”
Mandy · Verified Udemy student“Donn is such a fantastic presenter in bringing this message to the world. I feel confident that I will take with me the skills learned and exercise a trauma-informed approach where ever I am. Thank you for raising the collective consciousness on this matter.”
Deborah · Verified Udemy student“I really enjoyed all of the information that I received through this course. The instructor was engaging, knowledgeable, and presented the information in such a way that I’d retain it. I can’t wait to take another course by Donn.”
Jasmine · Verified Udemy studentReviews and ratings are from learners who took this course during its run on Udemy.
Meet your instructor
Donn Kropp, MS, RN · 20+ years in trauma nursing, veteran mental health care & healthcare analytics
Donn is a registered nurse whose 20+ year career reads like three jobs in one: working trauma bays through cardiac arrests and other life-or-death moments, coordinating care for veterans through some of the hardest chapters of their lives, and turning hospital data into the kind of insight that actually changes how care gets delivered. He holds a Master’s in Healthcare Leadership from the University of California, Davis, and is an award-winning educator and instructional designer.
He built his first courses for fellow nurses back in 2009 — then found that everyday people connected with the material even more strongly, because it speaks to the heart before the head. That discovery became FillUpLearn.
"You don't need a clinical background to change how someone's day goes. You need a better question."
Training a whole team?
FillUpLearn already provides staff training for organizations, and courses can be hosted on your own site or learning system.
One course, one price, lifetime access
Start today and go at your own pace.
One-time payment · launch pricing
- 13 video lessons, about 2h 03m in total
- 5 knowledge checks along the way
- 3.0 CE contact hours (CA BRN, Provider #CEP 15849)
- Lifetime access on any device
- Taught by Donn Kropp, MS, RN
- No clinical background required
30-day money-back guarantee. No questions asked, no interrogation — just reach out and we'll refund you, full stop.
Before you enroll
Do I need a clinical or healthcare background?
How is the course structured?
Does this qualify for continuing education (CE) credit?
How long do I have access?
What if it isn't for me?
Can I use this to train my team?
You don't need all the answers. You need a better question — and that takes about two hours.
Enroll now — $29